At Sirgo AI, a Mogulhead Comany, (“Sirgo,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Service”).

By using Sirgo AI, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

Information We Collect

We collect information to provide a personalized and secure shopping experience. This includes:

Information You Provide Directly

Account details (name, email address, username, and password).

Preferences you share during onboarding or chat interactions.

Product searches, recommendations, or items you save.

Messages or feedback you send to us.

Information Collected Automatically

Device and browser information (such as IP address, operating system, and app version).

Usage data, such as pages viewed, products clicked, and interaction time.

Cookies, analytics tags, or similar technologies for performance and personalization.

Information from Third Parties

Affiliate programs (e.g., Amazon) may provide purchase or click-tracking data related to your interactions.

If you sign in via a third-party account, we may receive basic account information per that platform’s permissions.

How We Use Your Information

We use the information we collect to:

Provide and personalize product recommendations.

Improve our AI models, search accuracy, and user experience.

Respond to inquiries and provide customer support.

Process affiliate interactions and track qualifying purchases.

Maintain account security and prevent misuse.

Comply with legal obligations and enforce our Terms of Service.

We never sell your personal data.

Affiliate Disclosure

As an affiliate partner, Sirgo may earn commissions from qualifying purchases made through links shown in the Service. These commissions do not affect the price you pay.
Affiliate tracking may involve standard identifiers (e.g., cookies or partner tags) required to verify qualifying sales.

You can disable cookies or tracking identifiers in your browser settings, but some affiliate functionality may not work properly as a result.

Data Privacy and User Control

Sirgo prioritizes privacy and transparency. Each user’s chat history, saved items, and profile data remain private to their individual account and are never visible to other users.

You may:

Access or review your data at any time within your account.

Request correction or deletion of your personal information.

Opt out of marketing or recommendation emails.

Delete your account entirely through in-app settings or by contacting support@sirgo.ai.

We will process such requests promptly in compliance with applicable data protection laws.

Data Retention

We retain your information only as long as necessary to:

Provide and improve our Service;

Maintain compliance with legal and financial regulations; or

Resolve disputes and enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

Cookies and Tracking Technologies

Sirgo uses cookies and similar technologies to:

Enable essential Service functions.

Measure engagement and improve app performance.

Personalize product recommendations.

Support affiliate tracking and analytics.

You can manage or disable cookies in your browser settings, though this may limit certain features.

Data Sharing and Third Parties

We may share limited data with:

Affiliate networks (e.g., Amazon) to track commissions.

Analytics providers for usage insights and app optimization.

Cloud hosting and infrastructure providers that securely support our platform.

These third parties are contractually bound to use your data only for the intended purpose and maintain confidentiality.

Sirgo does not sell, rent, or trade user data to advertisers or other entities.

AI and Automated Processing

Sirgo AI uses artificial intelligence to generate personalized recommendations based on your activity, preferences, and search history. AI suggestions are automated and may not always be accurate or exhaustive.
 

We continuously improve our models while respecting your privacy and data rights.

Security Measures

We use administrative, technical, and physical safeguards to protect your information, including:

Encrypted data transmission (HTTPS and SSL).

Secure authentication and access controls.

Regular security audits and monitoring.

While we take all reasonable precautions, no system is entirely secure. You use the Service at your own risk.

Children’s Privacy

Sirgo AI is intended for users aged 16 and older.
We do not knowingly collect data from children.
If you believe we have collected information from a minor, please contact us immediately at support@sirgo.ai, and we will delete it promptly.

International Data Transfers

If you access Sirgo AI from outside the United States, your information may be transferred to and processed in the U.S. or other countries. By using the Service, you consent to such transfers consistent with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect new features, technologies, or legal requirements. When changes occur, we will update the “Effective Date” above or notify you through the app.

Continued use of the Service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
Email: support@mogulhead.com

Effective Date: 11/08/2025
Last Updated: 11/08/2025